[HOMEGOODS]
GOODONYA
[ABOUT THE BRAND]
GOODONYA Organic was founded by former Olympic athlete Kris Buchanan, who turned her quest for healthier hydration into a mission. Frustrated by the sugar-laden, artificial sports drinks she consumed for years, Kris developed Organic Hydration—a clean, organic electrolyte drink inspired by the natural balance of spring water. Crafted with simple ingredients, free from dyes, sugars, and chemicals, GOODONYA offers a refreshing way to hydrate and feel truly good.
Services: Email Automations, Campaigns, Deliverability Efforts

[SUMMARY]
Unified audiences, optimized
deliverability, and scaled email for measurable growth
GOODONYA Organic sought to increase revenue, improve customer acquisition and retention, and integrate their restaurant, wine shop, and e-commerce audiences through tailored messaging.
By prioritizing deliverability, implementing a thoughtful campaign and segmentation strategy, and optimizing automations with elevated branding and design, we transformed their email marketing program into a high-performing channel that delivered measurable results.
The success of this partnership led to ongoing work with GOODONYA, including spearheading the email program for their wine subscription business, GOODONYA Wine.
[CHALLENGE]
How to improve an
underperforming, fragmented email holding the brand back
We began with a full account audit to identify quick wins and develop a strategic roadmap. The client’s email marketing accounted for less than 3% of e-commerce revenue, and she wanted to boost acquisition, retention, and overall performance.
Her existing flows were outdated in branding and design, requiring optimization and new automations to build a complete funnel. She aimed to grow her subscription base, convert one-time buyers, and improve retention.
Additionally, she wanted to align email marketing with the broader GOODONYA business—including the restaurant, wine shop, and online store. This required precise segmentation to ensure tailored messaging for each audience.
Deliverability was a key issue, with a score of just 32%. We worked to clean her list, re-engage lapsed profiles, and improve deliverability metrics.
To expand her reach, she needed to grow her email list, acquire new customers, and convert them effectively.







